# Hypercare plan — 2 weeks (P7.OPS.06)

## Severity
- S1: checkout down / data loss — 15m response
- S2: major feature broken — 2h
- S3: cosmetic / single customer — next business day

## Daily checks
- Error log / Pulse
- Payment reconciliation sample
- Social token health
- Redirect 404 spike

War-room: `#tra-hypercare`