{{ $case->body }}
{{ $case->contact_name }} · {{ $case->contact_email }} · SLA {{ $case->sla_due_at?->format('j M Y H:i') }}
@if ($case->booking) @endif @can('support.manage') @if ($case->booking_id === null) @endif @endcan{{ $message->visibility === 'internal' ? 'Internal note' : 'Public reply' }} · {{ $message->author?->name }}
{{ $message->body }}